"All of us in this industry have learned a lot about 'collaboration' in the last 10 years, and clearly a lot of it's done via e-mail and more and more it's being done over intranets. [...] One of the things I have to do is to get people to think beyond Word, Excel, and PowerPoint because that's not the end of the value that we can create." Nachzulesen bei infoworld, gefunden bei langreiter.